Our top tips on choosing childcare

Finding the right childcare for you and your family is so important, yet it can be a daunting process. Here we cover the basics so you know what you’re looking for and what questions to ask.

  • Start researching early – availability, flexibility and cost of childcare can vary dramatically, so investigate options well in advance. This may mean looking whilst you’re pregnant in some areas, especially busy cities. You may be looking for a registered childminder or a local nursery, and there are benefits with both.
  • Visit each potential option – a good sign is happy busy children (and staff!) who seem to be enjoying what they do.
  • Ask for recommendations – find out about the experiences of friends and local parents. Ask the childcare provider for references and follow them up.
  • Think about how convenient it is – does it suit your working hours? What times does it open and close? Is the location convenient for drop-offs and pick-ups?
  • Make a list of questions to ask – what is their policy when your little one is ill or when you go on holiday? Are they happy to keep any routines you’ve established? What food do they provide? What qualifications do staff have and how many are first aid trained? What’s the staff turnover? When was the last Ofsted inspection and how was it rated? Is there place to play outside?
  • Think about how your baby will fit in – for example how many staff will be involved in the care of your baby and how do they encourage strong attachment? Where and how will they encourage your baby or toddler to have a nap? What is their approach to managing tantrums or tricky behaviour? You need to feel comfortable with their style of care and their approach.
  • Ask about communication – many childcare providers have a diary to record feeding times and amounts, nappy changes and daily activities for parents.
  • Work out your finances – how much does it cost? Are there any other costs involved, like meals, registration fees, late fees? Check if you’re entitled to Working Tax Credit, Universal Credit or if you can use childcare vouchers.
  • Make contingency plans – it’s helpful to know what you’ll do if your child or their carer is ill, or there’s an emergency.
  • Ensure you have a written contract – this will state hours, costs and other important information about your agreement.
  • Trust your instincts – you know your child best and can determine what will work for them and for you. Don’t feel pressured into choosing childcare you’re not comfortable with.

More information

NCT’s article on settling your baby into childcare

NCT’s guide to work and childcare