Volunteer's Viewpoint: Alex's story

Alex tells us about the friendship and support she’s made through volunteering with her local NCT branch and how it’s made a difference to how she feels as a mum.

I wanted to share my story about being included and welcomed into the West Norfolk NCT branch. So much so, that less than six months after I started volunteering for the branch (and less than nine months since I started attending local groups), I became joint Branch Coordinator.

I arrived at the group and was greeted with kindness. Since that day I’ve not looked back.

Back in February, I messaged Kat, who was Branch Coordinator at the time to ask about attending the Tums2Tots group with my new baby Eden and my mum. I was incredibly scared and anxious.

I have post-traumatic stress disorder (PTSD) and postnatal anxiety following a previous stillbirth and multiple miscarriages. Kat straight away reassured me and asked if there was anything she could help with.

I arrived at the group (without my mum) and was greeted with kindness. Since that day I’ve not looked back.

“The whole of the West Norfolk Branch have supported and encouraged me on bad days, have helped me grieve, and helped my confidence and self belief grow. I am a better mum and volunteer because of them. I feel included and valued, a proper team member.”

Last Friday was a typical example. We had a photographer at Tums2Tots, I had vehemently said I couldn’t book on, scared of not being able to include our lost baby. With gentle words from Kat, Pippa, Alix and Claire, I did book on. I got through the photo shoot with baby Eden and our Temperance Bear.

As soon as the photographer said we were done, I cried. I hid in the kitchen while the team kept me surrounded by hugs, heartening words and even just kind eyes.

I felt so loved. And I don’t think they realise how amazing and inclusive they have been.

Now, I want to show others how to include parents with mental health issues or who are grieving.

Connect and make friends...

Volunteering with NCT will give you an opportunity to make friends and create a new support network. Your branch will welcome you – whether you have an hour spare or a few to help!

Find out more about volunteering with your local NCT branch.